The CS Moore Studio Store is committed to providing our customers total satisfaction. Contact us at service@csmoorestudio.com any time. Please feel free to drop us a line to share your thoughts on the site. We try to respond to emails within 24 hours, Monday-Friday. NOTE: If you have a question, please check our Frequently Asked Questions below to see if your question is answered there. Mailing Address: The CS Moore Studio PO Box 4547 Lago Vista, TX 78645 Phone: (512) 267-3006 Fax: (786) 551-0838 Our office hours are 10:00am-5:00pm CST, Monday-Friday. The CS Moore Studio pieces are also available at fine comics shops. To find a store near you, visit http://www.comicshoplocator.com or call 1-888-266-4226. Retailers, please see below for wholesale ordering information.

My Account • How do I update my mailing list preferences? • I had a user name and password on your old site, but it doesn't work on your new site. Why? • If I decide that I don't want to go through with a preorder I have placed, can I get my deposit back? • How do I create an account? • How do I edit my account information? • I forgot my password. • I received the wrong product. • What is your return policy? • When will my order ship? Order Status • I placed an order on your old website. How can I check on the status of my order? • Has my order shipped? • How do I change quantities or cancel an item in my order? • How do I track my order? Pricing and Billing • I received an invoice from you for a balance due on my order. Can I pay that on your site? • What payment methods do you accept? • Do I have to pay sales tax? • How much is my shipping? • I need a copy of my receipt/invoice.

Retailer/Wholesale Ordering Information • I'm a retailer or wholesaler interested in opening an account with you. What do I need to do? International Customers • Do my shipping charges include duties and taxes? • Do you ship to my country? • What are my payment choices? Privacy & Security • Privacy Policy • Security Buyer's Guide • How do I find my product? • How do I navigate the site? • How do I use a coupon?